Restoration Hardware Baby & Child Beds

Asher Post Bed, $699 for Twin

My tots are growing up and I have decided to transition both of them to twin beds in a shared room. I went with Restoration Hardware because they were having a Friends and Family discount and also, their furniture is solid and has great quality, something I can use for many years. Well, their Baby & Child division has not been thoroughly thought out. Whoever runs this division obviously does not have tots. When the beds arrived, I realized that I cannot use regular guard rails on them because the mattresses fit into a wood frame, so would interfere with the opening of the rails (I got them with the trundle so I cannot use a box spring, which would make my mattress above the wood frame). I called the store to ask if they offered a rail that goes with their “Baby & Child” beds but they had no idea what I was even talking about. I had to explain, “So my 4 year old does not fall out of the bed?”. They had to call customer service and the answer I got, “Just use standard rails you get at baby stores”. Uh.. don’t they know, those don’t work with their beds?? I called customer service myself and the woman was also scrambling for an answer, I can hear her typing away to find information and she was actually looking online at their website. Hello!! I have a computer too! Answers are not there, I already checked. After banging my head against the wall for an hour, I gave up on them and have been doing research on my own. I am buying 2 different rails to see which will fit, which means I have to deal with returns, etc. If those don’t work, I have to call my carpenter to have custom ones made. What a total nightmare!! You would think they thought about this before they started a line for “Baby & Child”. The good news is, you will get a full rundown of all the bed rails out there =)